FAQs2019-12-11T06:12:43+00:00
How can I schedule an eye exam?2020-01-06T20:01:46+00:00

You can schedule an eye exam by calling our office, using the Schedule Now option right here on our website, or visiting our office in person.

Do I have to be a Costco member to be seen for an eye exam?2019-12-19T23:03:13+00:00

No, there is no membership required to be seen by our Doctors for an eye exam.  The membership is only required to purchase glasses &/or contact lenses within the Costco Optical.

What is Optomap?2019-12-11T06:06:10+00:00

Optomap is a wide angle photo taken of the inside of your eyes to give the doctor a clear view of the inside of your eyes to evaluate the health of the retina and optic nerve. In most cases, we don’t need to dilate the eyes of our patients that elect for our Optomap imaging service.

 

Will my eyes be dilated?2019-12-21T04:13:47+00:00

Yes in most cases your eyes will be dilated or you may alternatively elect for our Optomap Imaging service.  It is optional and you can choose not to, however a dilated eye exam or an Optomap image service is recommended by our doctor on every patient to allow us to better detect early signs of heath and sight threatening diseases if they are present in your eyes.

Why do I have to pay a refraction fee when I use my Medicare coverage?2019-12-11T06:05:36+00:00

Medicare covers the health check of the eye which is our comprehensive eye examination service, but does not cover the service for the glasses prescription, this service is called a refraction. We charge a small fee of $40 for this service.

What if I don’t know what vision plan I have?2019-12-11T06:05:17+00:00

Your insurance website should be able to indicate your plan, or you can give us a call or stop in with as much information as you can give us and we would be happy to look into it.

Do you accept walk-ins?2019-12-21T04:08:44+00:00

We are happy to accept walk-ins if our schedule allows for it, but it is strongly suggested that you schedule an eye exam as our schedule does fill up quickly.

How can I schedule an eye exam?2020-01-06T20:01:09+00:00

You can schedule an eye exam by calling our office, using the Schedule Now option right here on our website, or visiting our office in person.

Do you offer Diabetic eye exams?2019-12-11T06:04:20+00:00

Yes. Our doctors evaluate the health of your eyes during your exam to determine if there are any signs of retinopathy or other indicators of Diabetes related eye conditions.

Do you see children?2019-12-11T06:04:02+00:00

We see children ages 7 and up.

Do you accept Medicaid for insurance?2019-12-11T06:03:35+00:00

Not at this time.

Do you accept insurance?2019-12-21T04:03:50+00:00

Yes, we accept Tricare, Medicare, FEP Blue, most VSP plans, UnitedHealthCare, Spectera, VBA, Davis, UMR, Avesis and Superior Vision.

Will my eyes be dilated?2019-12-21T04:14:34+00:00

Yes in most cases your eyes will be dilated. It is optional and you can choose not to, however a dilated eye exam is recommended by our doctor and allows us to better detect early signs of heath and sight threatening diseases if they are present in your eyes.

What age do you start seeing patients?2019-12-11T06:02:36+00:00

We see patients as young as age 3 in our office.

Why do I have to pay a refraction fee when I use my Medicare coverage?2019-12-11T06:01:59+00:00

Medicare covers the health check of the eye which is our comprehensive eye examination service, but does not cover the service for the glasses prescription, this service is called a refraction. We charge a small fee of $40 for this service.

Why do I have to pay every year for a contact lens fitting/why does insurance not pay for it?2020-01-06T20:02:45+00:00

A contact lens prescription expires annually by law.  Contact lenses are medical devices and they need to be kept up to date to maintain a healthy ocular surface and optimal vision.  Some vision plan insurances do cover contact lens exams and fittings, but this coverage depends on the specific benefit package in your plan.  At this time, Tricare does not cover contact lens evaluations.

What insurances do you accept?2019-12-21T04:04:49+00:00

We accept Tricare, Medicare, FEP Blue, EyeMed, most FEDVIP plans, non federal VSP plans, UnitedHealthCare, Spectera, Davis Vision, GEHA, UMR, and Superior Vision.

What insurance do you not take?2019-12-22T22:38:56+00:00

We are not contracted with Medicaid at this time.

Do you accept Tricare?2020-01-06T20:03:16+00:00

Yes, we accept and are in network with Tricare.

Tricare Prime Active:

One comprehensive eye exam covered every 365 days.

Tricare Standard/Select:

One comprehensive eye exam covered every 365 days, goes against the annual deductible

Tricare Prime Retired:
One comprehensive eye exam covered every 2 years

Tricare Standard/Select Retired:
No eye exam coverage, our self pay exam price will apply

Tricare for Life:
Only covers an eye exam in conjunction with Medicare, one exam every 365 days

Why are there different prices for the contact exam?2019-12-21T04:08:28+00:00

There are many different kinds of prescriptions for contacts. The prices for our evaluation fee vary by the complexity of the prescription, such as astigmatism, multifocal or monovision contact lenses, or rigid gas permeable contact lenses.

Why do I need to pay for the contact prescription?2019-12-11T05:59:38+00:00

The contact lens evaluation is a separate service in addition to the eye exam and takes additional time with the doctor. The evaluation fee includes a consultation with the doctor to choose the correct brand and prescription strength of contact lenses specifically for you and your eyes.  It includes all necessary follow up appointments with the doctor for up to 60 days after the initial date of service to finalize your prescription, as well as a set of contact lens trial lenses.

Do you test for glaucoma?2019-12-21T04:11:15+00:00

Yes all of our exams include an evaluation for potential glaucoma along with other conditions.

I need my DMV form completed, can you do that?2019-12-21T04:11:40+00:00

Yes we can fill out the DMV vision form for you after your exam, please bring the form with you to your appointment.

How long is my prescription good for?2019-12-21T04:11:59+00:00

Prescriptions for glasses and contact lenses are good for one year from the date of the exam.

How long does the eye exam take?2019-12-21T04:12:17+00:00

We estimate an hour from check in to check out. However the time can vary depending on what the doctor needs or finds during the exam.

I don’t wear glasses or contacts, do I still need an eye exam?2019-12-11T05:57:34+00:00

Yes, everyone needs an annual eye exam!  Eye exams are not just for vision correction, they also check the health of the eyes and are recommended every year whether you need vision correction or not.

How do I order glasses or contacts?2019-12-21T04:12:40+00:00

We will provide you with your prescriptions from your exam with us and those can be used to order your glasses or contacts. We highly recommend our partner Opticals next door to each of our locations. The professional opticians in our partner Opticals can help you order the glasses and contacts you need.

How can I get a copy of my records?2020-01-06T20:03:42+00:00

We need a signed copy of our release of records form, signed by you, to be able to make a copy of your patient records. We require 2 business days to process these requests. Our release of records form can be found right here on our website, and may be faxed to the corresponding location.  If you would prefer to email this form, please call our corresponding office to get the necessary email address as it depends on location.